All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping is always as cheap as we can make it in our store. Please understand we currently do not offer automated updates and you will have to get in touch with us for order updates and tracking numbers. Please find us at email@example.com. We usually take a day to respond but if we can respond to you within the minute, we will.
International shipping takes about 15-30 days to most countries. Usually delivered in about 2 weeks time. We offer international shipping to the following countries:
- Czech Republic
- New Zealand
- San Marino
- Saudi Arabia
- United Arab Emirates
- United Kingdom
- United States
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
Lucky Trays is not responsible for these charges if they are applied and are your responsibility as the customer. Orders containing multiple items might be shipped separately.
How do I check the status of my order?
Please send an email to firstname.lastname@example.org to check on the status of your order.